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  • help,cant get my key

    Discussion in 'Rebornbuddy Forum' started by augustucafakash, Jul 19, 2023.

    1. augustucafakash

      augustucafakash New Member

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      Hello
      Three days have passed and I still haven't received my key. My order is #321008
       
    2. mastahg

      mastahg Administrator Staff Member

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      Email support@thebuddyforum.com

      If your order is held by manual review no support will be gained by necroing old posts asking the same thing.
       
    3. augustucafakash

      augustucafakash New Member

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      hello, the first email told me:
      This process may take up to a business day.
      I heart it might take 1 working day. But it's almost four days now, is it because the human reviewers are on vacation?

      I recently restarted playing FF14 and this didn't happen the last time I purchased this key from you guys, so for a while it made me think that you guys might be quitting now and simply opening up the purchase window.
      So I posted a number of replies to inquire about other similar situations.
      Finally, thank you for your reply
       
    4. mastahg

      mastahg Administrator Staff Member

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      The person who handles it is overstimulated at the moment so it's taking much longer then I would like, but its out of my control. If the manual approval doesn't go off in a few days it's likely been rejected. In that case the charge will fall of the credit card, and I would recommend trying again with a different card and making sure your details are accurate. Many orders get rejected because people put names like sdasdsad gheh543h in and that gets flagged.
       
    5. augustucafakash

      augustucafakash New Member

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      thank you, I will wait a few more days
       

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