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  • Invalid account details authentication failed

    Discussion in 'Honorbuddy Support' started by drast1x, Oct 14, 2012.

    1. drast1x

      drast1x New Member

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      Invalid account details
      authentication failed

      Just purchased, Can't seem to authenticate.

      Bossland GmbH does not allow me to log in either.

      Can log into Home Page - Buddy Auth Portal though.
       
    2. bambam922

      bambam922 Well-Known Member Moderator

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      Interesting. Does it show you your session in BuddyAuth?
      Your key should be in there too.
      Make sure you use the key it shows.
       
    3. drast1x

      drast1x New Member

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      It lists a key and an unused session with the appropriate key.
       
    4. bambam922

      bambam922 Well-Known Member Moderator

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      Copy that key and paste it into the top line of the login window only.
      Leave the bottom line blank.
       
    5. drast1x

      drast1x New Member

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      Excuse me density but am I supposed to enter the key somewhere else also? It seemed to have auto populated it's self in the buddyauth page.
       
    6. drast1x

      drast1x New Member

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      Fixed :D

      Thank you good sir/madam
       
    7. bambam922

      bambam922 Well-Known Member Moderator

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      No problem!
       

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