yeah ok. I was just alluding to the fact that if I am a thief, caught with my hand in the cookie jar, I cant sue the jar manufacturer for not making the jar big enough for me to take out my hand and the cookies... whether you or I agree that what we do with blizzards game is legal or not doesn't matter. if you don't want to let someone buy your product again, after you have refunded them, you don't have to. no-one can make you, and I sure as hell wouldn't want you to. hence my boat riposte.. I thought that guy was being a dick saying he should be able to keep buying and clicking the refund button. and to further your analogy, its like complaining about getting a speeding ticket, whilst driving a stolen car, away from the robbery you just committed.