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  • Purchased but received nothing yet. (Amazon Pay)

    Discussion in 'Rebornbuddy Support' started by okabe, Jul 21, 2021.

    1. okabe

      okabe New Member

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      I got the 6 month package and I still didn't get anything. I tried to contact support but no response, can someone help ?
       
    2. mastahg

      mastahg Administrator Staff Member

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      sent pm
       
      okabe likes this.
    3. meawzero

      meawzero New Member

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      me too around 16 hours now
       
    4. mastahg

      mastahg Administrator Staff Member

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      pm me email and order id
       
    5. LeylinWhite

      LeylinWhite New Member

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      For me it's been 3hrs so far, don't know how long the usual waiting time for a key is.
       
    6. mastahg

      mastahg Administrator Staff Member

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      There seems to be an issue with the shop atm, im going to get in touch with bossland to investigate the issue.
       
    7. Jammy

      Jammy New Member

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      Hi, sent you a DM there mastahg, new to this site so unsure if I did it right. Playing it safe and letting you know I sent you one by telling you here! I'm having the same issue as everyone else, but I used card.
       
    8. Miao Ying

      Miao Ying New Member

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      Sent a DM also because I haven't received anything after purchasing as well
       
    9. alice432

      alice432 New Member

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      Send a DM! As i haven't received anything either.
       
    10. okabe

      okabe New Member

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      Thank you so much !
       
    11. mastahg

      mastahg Administrator Staff Member

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      Were working on the issue now, keys should be going out soon.
       
    12. mastahg

      mastahg Administrator Staff Member

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      Keys are currently being sent out manually, if you didn't get one with the last wave it's possible your order required manual verification for security reasons.
       
    13. JWC

      JWC New Member

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      Hi, I am still waiting on it, any luck on delivering today?
       
    14. mastahg

      mastahg Administrator Staff Member

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      If you haven't gotten a key it's possible your order failed the fraud prevention measures the shop employs, bossland is still working on sending keys out manually in waves.
       
    15. JWC

      JWC New Member

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      Check your spam box, it is sitting in my spam the whole time. LOL
       
    16. Esteban4u

      Esteban4u New Member

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      I made a purchase on credit card, #308551 and I've been waiting almost 24 hours now for it to be fulfilled
       
    17. Timhortons

      Timhortons New Member

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      Just purchased mine a few hours ago with Credit card as well.

      *UPDATE Just received an email saying i should get my key soon. Hopefully others are getting the same emails and it goes quickly.
       
      Last edited: Jul 28, 2021
    18. Ereztheex

      Ereztheex New Member

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      I have also purchased a key through amazon pay and I have not received any emails at all.

      Please assist.


      **Update** Email finally came through.
       
      Last edited: Aug 3, 2021
    19. mastahg

      mastahg Administrator Staff Member

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      Check your spam folder, if its not there pm me your order id and ill see if its in the database
       

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