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  • Studio 60: Pet: Classic streaming issues.

    Discussion in 'Honorbuddy Support' started by DarkmincerLSO, Aug 10, 2017.

    1. DarkmincerLSO

      DarkmincerLSO Member

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      Please fix
       

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    2. Tony

      Tony "The Bee" Staff Member Moderator

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      report it to the author plz
       
    3. DarkmincerLSO

      DarkmincerLSO Member

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      I did, he told me to report here, he sent a message to your staff, and no reply.
       
    4. Studio60

      Studio60 Well-Known Member Buddy Store Developer

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      Tony, did you look at the log? The product is not streaming correctly. What am I to do about it?

      He already tried clearing his cache and reinstalling HB and the Honorbuddy servers are apparently not delivering the product. This is not my issue to fix.
       
      Last edited: Aug 11, 2017
    5. Studio60

      Studio60 Well-Known Member Buddy Store Developer

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      @Tony: Did you figure anything out?
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      you have to get in contact with Raphus if thats the case plz,you know that as a Bstore dev :)
       
    7. Studio60

      Studio60 Well-Known Member Buddy Store Developer

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      I strongly disagree with this. ;-) Streaming is a part of what I pay Bossland a sizable amount of cash from each purchase to get right.
      If Bossland fails to deliver a product to the customer, then it is not my obligation to be the messenger. :)

      And even though I don't feel it is my issue, I did contact the staff on on August 9th and August 11th. I never got a response.

      I have now forwarded this issue for the third time to Raphus on Skype. If I, again, don't get a response, the customer is on his own.
      There is still a slight chance (though unlikely) that I did something wrong.

      But we will never know unless there is more communication going into my direction than "silence" or "talk to someone else". :)
       
    8. Studio60

      Studio60 Well-Known Member Buddy Store Developer

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      I just got a reply from the staff, asking for your Cache.db file. It can be found in the following folder:
      Code:
      %localappdata%\Bossland\Honorbuddy\
      It is one of the files you were asked to delete in the How to Clear your Cache guide you said you followed, so you should have no trouble finding it again.
      You can upload the file for example to mega.co.nz and PM me a link. I will then forward it to the staff for analysis.
       

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