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  • The bot freezes randomly during the "calculating stuff.."

    Discussion in 'Hearthbuddy Support' started by Elopcia, Aug 16, 2017.

    1. Elopcia

      Elopcia New Member

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      Hello,

      I have a problem since the new release with Hearthbuddy [0.3.1403.391].

      I can use it for a while (from 15 min to 1 or 2 hours), and sometimes, the software will be stuck on "Calculating stuff".
      The bot don't play anything, don't do anything, and I can't stop it. "Now requesting the botstread to stop..." doesn't work.
      I must kill the process.

      Concerning the game, I can click to finish the game, but impossible to click somewhere once the screen after.. and I must also kill the process.

      Already tried :

      - Reboot ; Repair ; Reinstall.

      Any ideas ? Thanks
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      upload your log file so we can take a look plz
       
    3. Elopcia

      Elopcia New Member

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      Sure, but nothing special i think.

      I uploded the last two.
       

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      Last edited: Aug 16, 2017
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      any firewall/antivirus enabled?
       
    5. Elopcia

      Elopcia New Member

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      Hello,

      I have disabled Avast, same problem.
      If I lunch HS and HB (after I killed the process a first time), the bot is stuck during the _first_ "calcul". I must push "reset" on the auto stop tab and before "play" otherwise, I have this bug.
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      we will check it asap
       
    7. Elopcia

      Elopcia New Member

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      Thank you, I remain available to test things and provide information if I see a common event during these freeze. Have a nice day.

      Edit , add UI log
       

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      Last edited: Aug 18, 2017
    8. Coolmaster

      Coolmaster Member

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      Elopcia, thanks.
      Сheck your pm.
       
      Elopcia likes this.
    9. Imvarda

      Imvarda New Member

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      Hi guys, I have the same problem. I have it running a face hunter and it stops after a few hours, I can't exit anything and have to kill the processes. Attached the log.

      I also have to agree with the person posting earlier, the bot is far more stupid than it used to be. Missing lethal's, losing the last Jade card to place a golem instead of generating 3 cards, etc etc.
       

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    10. Coolmaster

      Coolmaster Member

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      The last patch solves this issue. Update your bot, please.
       

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