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  • WoW crashes on honorbuddy start

    Discussion in 'Honorbuddy Support' started by jbrow30, Nov 25, 2014.

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    1. jbrow30

      jbrow30 New Member

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      I am currently running Windows 7 Home Premium SP1.
      I am running wow in 32bit and honorbuddy and wow as admin
      Honorbuddy will start and crash wow either instantly or within 10 seconds

      Attached is my most recent log file
       

      Attached Files:

    2. Tony

      Tony "The Bee" Staff Member Moderator

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      use dx11 instead plz
       
    3. jbrow30

      jbrow30 New Member

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      I switched to dx11 and still received same crash, new log is attached
       

      Attached Files:

    4. CodenameG

      CodenameG New Member

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      make sure your not running any applications that can interfere with wow and honorbuddy.
      Help Desk
       
    5. jbrow30

      jbrow30 New Member

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      I have none of the listed software that interferes with honorbuddy running/installed
       
    6. CodenameG

      CodenameG New Member

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    7. jbrow30

      jbrow30 New Member

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      i have cleared the caches and run the repair tool. it still closes whenever the bot tries to use a flightpath or tries to queue for battlegrounds, and sometimes instantly after pressing start, newest log is attached.
       

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      Last edited: Nov 26, 2014
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      enable framelock
       
    9. jbrow30

      jbrow30 New Member

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      enabled framelock, it seemed to get farther this time, it would connect to WoW, change out gear, and run to flight master, it queued for BG and crashed. Attached is latest log
       

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    10. Tony

      Tony "The Bee" Staff Member Moderator

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      use beta build intsead
       
    11. jbrow30

      jbrow30 New Member

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      same issue on the beta build, keeps closing out wow
       
    12. CodenameG

      CodenameG New Member

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      then upload a log showing that please.
       
    13. jbrow30

      jbrow30 New Member

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      Attached is the log from beta build
       

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    14. Tony

      Tony "The Bee" Staff Member Moderator

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      check if wow creates an error crash report under Errors folder (wow directory)
       
    15. jbrow30

      jbrow30 New Member

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      There are no error files, it looks like honorbuddy just closes wow
       
    16. Tony

      Tony "The Bee" Staff Member Moderator

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      Since WoW is not creating any crash logs something fishy is definitely going on.
      Can you create this key in the registry:
      Code:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Wind ows Error Reporting\LocalDumps

      And under that key create a value with the name DumpType, type DWORD and value 2.
      After that, run WoW and reproduce the crash. Now Windows should've created a (very large) file in the %localappdata%\CrashDumps folder. We will need you to upload this file (at mega.co.nz, for example) and PM me a link.
      After all that is done you can delete the key you created above again (the LocalDumps folder).

      I apologize that this is so complicated but since we cannot reproduce it ourselves and no WoW crash log is created, we need a full crash dump like this.
      For reference, here's a link describing the functionality I am telling you to turn on: Collecting User Mode Dumps.
       
    17. jbrow30

      jbrow30 New Member

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      I have PM'd you the link. Thank you for your help. I appologize to the delay
       
    18. Tony

      Tony "The Bee" Staff Member Moderator

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      use non fullscreen windowed mode plz

      its a temporary issue and we are working on it
       
    19. jbrow30

      jbrow30 New Member

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      It still crashes wow on start
       

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    20. Tony

      Tony "The Bee" Staff Member Moderator

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      use Singular instead and let me know plz
       
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