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    • 怎样查看我hb账户绑定的邮箱

    Discussion in '中文综合讨论区' started by romanticsecret, Oct 18, 2014.

    1. romanticsecret

      romanticsecret New Member

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      我的HB账户是一年多以前注册的，怎么查看我账户所绑定的邮箱，我现在只能确认我的user name和密码
       
      romanticsecret, Oct 18, 2014
      #1
    2. EricPhone

      EricPhone Moderator Moderator

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      EricPhone, Oct 18, 2014
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    3. romanticsecret

      romanticsecret New Member

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      好办法！谢谢你！我去试试看！
       
      romanticsecret, Oct 18, 2014
      #3
    4. romanticsecret

      romanticsecret New Member

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      有一个新的问题，我现在已经确认了我的邮箱。但是在今天早上我通过这个邮箱购买了一个新的HBkey，但是登陆进去HB账户之后没有发现key，怎么办？
       
      romanticsecret, Oct 18, 2014
      #4
    5. EricPhone

      EricPhone Moderator Moderator

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      确定购买邮箱没输错,支付已成功后,可以检查邮箱收件箱或者垃圾箱是否有邮件是否被过滤,没收到邮件并且buddyauth里也查不到key可以将你的购买交易号等交易信息用购买key邮箱发邮件到
      Code:
      support@thebuddyforum.com
      处理
       
      EricPhone, Oct 18, 2014
      #5
    6. romanticsecret

      romanticsecret New Member

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      ok,已经看到了。交易号指的是什么呢？商户订单号么？我看我的订单上面有商品名称、交易号、商户订单号，我需要保存哪一个？
       
      romanticsecret, Oct 18, 2014
      #6
    7. romanticsecret

      romanticsecret New Member

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      还有我的交易号在hb账户上面能否进行查询呢？
       
      romanticsecret, Oct 18, 2014
      #7
    8. EricPhone

      EricPhone Moderator Moderator

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      Hb账户上无法查询,这些交易信息是都保存下来就是了,不过key没问题也不需要这些信息了
       
      EricPhone, Oct 19, 2014
      #8
    9. joe_ss

      joe_ss Moderator Moderator

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      每一笔交易完成后系统都会自动发送邮件到你购买时所留下的邮箱。 里面会有你的交易号码。 你如果是通过alipay付款你在登陆支付宝以后可以查看到“商户订单号码” 就是你的交易号码
       
      joe_ss, Oct 22, 2014
      #9

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