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    • 更换hb邮箱 的问题 写了邮件怎么没有回复

    Discussion in 'Honorbuddy 援助区' started by Weidong1975, Mar 6, 2017.

    1. Weidong1975

      Weidong1975 Member

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      更换HB邮箱 的问题 写了邮件怎么没有回复呀？ 收件人：
      support<support@thebuddyforum.com> 对的吧？
      I want to modify the Honorbuddy KEY binding mailbox ，I hope you can help change。 KEY：我要换的 KEY 填这里的 Payment of the mailbox：原来的邮箱地址 Are using e-mail：换到这邮箱地址 Thanks a million 都对的吧？
       
      Weidong1975, Mar 6, 2017
      #1
    2. EricPhone

      EricPhone Moderator Moderator

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      邮箱是对的,网易163等邮箱需要将这个邮箱地址加入到白名单才可以收到邮件
       
      EricPhone, Mar 6, 2017
      #2
    3. Weidong1975

      Weidong1975 Member

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      添加了，又重新发了邮件，请问 一般情况下 什么时候可以收到回复
       
      Weidong1975, Mar 6, 2017
      #3
    4. EricPhone

      EricPhone Moderator Moderator

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      工作日一般会24小时内回复你的
       
      EricPhone, Mar 7, 2017
      #4
    5. Weidong1975

      Weidong1975 Member

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      我都发了几封邮件了 得到的是 自动回复.... 怎么办呀？吗人工回复
       
      Weidong1975, Mar 8, 2017
      #5
    6. EricPhone

      EricPhone Moderator Moderator

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      你收到的回复内容是什么?
       
      EricPhone, Mar 8, 2017
      #6
    7. Weidong1975

      Weidong1975 Member

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      我收到的全是自动回复 Your request (#169304) has been received and is being reviewed by our support staff.

      To add additional comments, reply to this email or click the link below:
       
      Weidong1975, Mar 8, 2017
      #7
    8. Weidong1975

      Weidong1975 Member

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      哦！昨晚 收到的邮件是

      Hello 傻男人,

      We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:

      How would you rate the support you received?

      Good, I'm satisfied

      Bad, I'm unsatisfied

      Here's a reminder of what your ticket was about:
      让我评价了？...
       
      Weidong1975, Mar 8, 2017
      #8
    9. EricPhone

      EricPhone Moderator Moderator

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      你可以点击这个提示下面的连接追加你问题的情况
       
      EricPhone, Mar 9, 2017
      #9
    10. Weidong1975

      Weidong1975 Member

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      追加了问题还是没人理我 这个怎么办？ 天天发邮件。。全是 自动回复
       
      Weidong1975, Mar 13, 2017
      #10
    11. EricPhone

      EricPhone Moderator Moderator

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      帮你咨询过了,你需要使用key原来的归属邮箱去发邮件,而不是用需要接收key的邮箱去发送,你要用这个邮箱去发邮件y***j这个163邮箱发送邮件
      并提供你买key时的交易号
       
      Last edited: Mar 14, 2017
      EricPhone, Mar 14, 2017
      #11
    12. Weidong1975

      Weidong1975 Member

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      首先我用原始的邮箱发了没任何反应 （自动回复都没有）然后 添加他们的邮箱地址为白名单又发还是没任何反应（自动回复也都没有），然后我又关联个邮箱代发（代发的邮箱可以收到自动回复），但是，就没下文了. 还要交易号？那我找找
       
      Weidong1975, Mar 14, 2017
      #12

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