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  • Client crashed upon login and now the new key I just bought doesn't work.

    Discussion in 'Rebornbuddy Support' started by kite722, Dec 22, 2023.

    1. kite722

      kite722 New Member

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      I just purchased a 1 month 1 session key earlier, got the new key via email, but when I opened the application and put the key in, it immediately crashed. I opened it again, re-input the key, and now it says 'max sessions' and will not work. What happened here? I feel like I just got fleeced out of what I spent on it.

      Do I have to buy another key or what?
       
    2. mastahg

      mastahg Administrator Staff Member

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      Make sure you're using the standard launcher and not quicklauncher. If it continues to crash please post a log from the logs folder.

      Sessions will timeout after a few minutes, if you want you can manually terminate them via https://eu.buddyauth.com/
      You can also edit GlobalSettings.json and change KillOldAuthSessionOnMaxSessions to true and then it will kill inactive sessions automatically.
       

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