Help setting up hearth buddy

I recentrly purchased a one month suscription to hearthbuddy to give it a try, but encountered this when trying to set it up on a win 7 virtual machine

2017-02-26 16:05:34,265 [1] INFO Logger (null) - Hearthbuddy Version: 0.3.1331.346
Path: \\mac\Home\Documents\Hearthbuddy\<ExeName>

OS Name: Microsoft Windows 7 Home Basic
OS Version: 6.1.7601
OS Architecture: 64-bit
InstalledUICulture: en-US [English (United States)]
CurrentUICulture: en-US [English (United States)]
CurrentCulture: en-US [English (United States)]

2017-02-26 16:05:34,336 [1] INFO Logger (null) - Now setting up JitProfiles...
2017-02-26 16:05:34,338 [1] INFO Logger (null) - JitProfiles successfully setup!
2017-02-26 16:05:34,343 [1] INFO Logger (null) - Now beginning pre-start tasks.
2017-02-26 16:05:34,343 [1] INFO Logger (null) - Now checking prerequisites...
2017-02-26 16:05:34,819 [1] INFO Logger (null) - Prerequisite check complete!
2017-02-26 16:05:34,857 [1] ERROR Logger (null) - GetImageFileName failed.

 

here it is

View attachment Hearthbuddy 1356 2017-02-26 03.36.txt

 

yeah, I can see it

 

Firewall is disabled, none of those programs are installed, and the game is in windowed mode.

 

when would that be?