When reporting any issues with HB its best if you attach your HB log file. Log too big to upload? CLICK HERE! Step 1. Locating your log files Browse to your HB folder Inside your HB folder it you will find a folder called Logs Step 2. Finding the most recent log file The log files are names by date, eg 23-06-2011 Log.txt Find the most recent log file and attach it to your post. Step 3. Attaching the log file to your post This step may vary depending on your personal settings. In order to attach a log file you need to be in 'Advanced View' when posting. When you are posting a message, in the bottom right of your post you will see a button that says Go Advanced. Click this, it will show more options and allow you to attach a your log file. In Advanced view you will see the below toolbar. Click the paper click icon (highlighted). Step 4. Adding your files You will now have another window on screen, click the Browse button. Step 5. Browse to your log files Browse to your HB Logs folder and click select the most recent log file, click the Open button. Now click the Upload button. Your log file is now attached to your post. Submit your post.