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    Discussion in 'Pokefarmer Support' started by Jerryhuynh, Feb 27, 2017.

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    1. Jerryhuynh

      Jerryhuynh Member

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      I bought a PokeHash Key on Feb 17. All my accounts were banned. Can I cancel and get a refund? Please. ORDER #56658
       
      Last edited: Feb 27, 2017
      Jerryhuynh, Feb 27, 2017
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      you are eligible for a refund in case you bought your key the last 7 days
       
      Tony, Feb 28, 2017
      #2
    3. Jerryhuynh

      Jerryhuynh Member

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      I bought in 10 days, so I can not get refund? If not, can I exchange from Pokehash Key to PF key? Please exchange for me. I dont want use their bot anymore. I only like and trust PF.
       
      Jerryhuynh, Feb 28, 2017
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      in that case you are not eligible for a refund :(

      you have to buy a PF key
       
      Tony, Feb 28, 2017
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    5. Jerryhuynh

      Jerryhuynh Member

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      Can I change from a Pokehash key to a PF key? I want to use PF. Hix. Please help me
       
      Jerryhuynh, Feb 28, 2017
      #5
    6. iCKR

      iCKR Moderator Moderator

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      Like what Tony said, you'll be unable to refund. If you want to use PF you'll have to purchase the key.

      Closed.
       
      iCKR, Feb 28, 2017
      #6
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