• Visit Rebornbuddy
  • Reborn buddy key not received

    Discussion in 'Rebornbuddy Support' started by bunnychilli, Aug 18, 2020.

    1. bunnychilli

      bunnychilli New Member

      Joined:
      Aug 12, 2020
      Messages:
      2
      Likes Received:
      0
      Trophy Points:
      1
      Hi, i mistakenly registered by mistyping my email. By mistyping one letter, that email didn't exist, so I was never sent a confirmation email for my account, so when I made a purchase for two keys I never received them because they couldn't be sent.

      I later registered a new email account with the exact mistyped email, but still never received my keys or a confirmation email, even though I paid and on my order page under the account it says status fulfilled.

      I tried to register my mistyped email at buddyauth, it recognizes the email, but it never sends me the activation email no matter how many times i request for an activation.

      I had to register this new account to even get into this support forum. Can someone please help me get my keys back? I've tried writing to support at support[at]buddyforum.com but it has been 5 days and no one has responded back.
       
    2. mastahg

      mastahg Administrator Staff Member

      Joined:
      Feb 27, 2011
      Messages:
      4,565
      Likes Received:
      238
      Trophy Points:
      63
      Pm me order number and the mistyped email and ill see what i can do
       
    3. bunnychilli

      bunnychilli New Member

      Joined:
      Aug 12, 2020
      Messages:
      2
      Likes Received:
      0
      Trophy Points:
      1
      Thx much! i got my keys and can see them on budyauth website now. Issue resolved.
       

    Share This Page