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  • Support has not responded to my emails for over 10 days

    Discussion in 'Rebornbuddy Support' started by idrillsilverfoot, Feb 25, 2024.

    1. idrillsilverfoot

      idrillsilverfoot New Member

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      I would like a refund. It turns out that I really liked the rebornbuddy, but unfortunately it has several problems and doesn't meet my demands. The jobs are out of date, and Magitek appears to be practically dead. I submitted a refund request on my sixth day of use, and I know that refunds are offered until the seventh, so I would like a refund, either to my credit card or the PayPal account that I purchased. Thank you very much in advance and I intend to definitely buy if the update frequency goes up in the next expansion
       
    2. mastahg

      mastahg Administrator Staff Member

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      Yea, the support tickets can take a while if ever to get resolved sadly. Best I can do is reset the activation on your key
       
    3. idrillsilverfoot

      idrillsilverfoot New Member

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      O que você quer dizer com reset?
       
    4. mastahg

      mastahg Administrator Staff Member

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      The key will be reset to inactivated so you can come back in months without having time count against the key
       
    5. idrillsilverfoot

      idrillsilverfoot New Member

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      this could be good. How long can keep the timer off?
       
    6. mastahg

      mastahg Administrator Staff Member

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      until you use it again
       
    7. idrillsilverfoot

      idrillsilverfoot New Member

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      In that case, I would be very grateful if you could do that
       
    8. mastahg

      mastahg Administrator Staff Member

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      done
       
      idrillsilverfoot likes this.

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