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  • Usual waiting times for keys?

    Discussion in 'Rebornbuddy Support' started by AlduinDrome, Sep 17, 2020.

    1. AlduinDrome

      AlduinDrome New Member

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      I ordered a key 5 days ago on September 5 via amazon pay and received an answer that my order had to be "reviewed by our financial team to prevent fraudulent activities. This process may take up to a business day. You will receive another email once the approval process is done."
      Does this process usually take more than a day or is there a chance my order went missing?
       
    2. mastahg

      mastahg Administrator Staff Member

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    3. AlduinDrome

      AlduinDrome New Member

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      It's been over a month and still no update.
      Tried to contact the support e-mail several times and never got a reply other than the automatic ones.
       
    4. mastahg

      mastahg Administrator Staff Member

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      Order was probably declined, verify that the charge went thru. Try poking email again as its just one person handling it.
       

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